Last Updated: 09 September 2026

AMANSHI TECH PRIVATE LIMITED ("Amanshi", "Addawaza", "Company", "we", "us", or "our") operates the Addawaza platform. This Privacy Policy explains how we collect, use, store, share, protect, and manage personal information when you use our website, applications, voice-based services, coin recharge facilities, and other services offered under the Addawaza brand (collectively, the "Platform").

1. Information We Collect

When you create, use, or update your Addawaza account, we may collect the following categories of information:

• 1.1 Profile Information
• Name
• Username
• Profile photograph or avatar
• Other information voluntarily added to your profile
• 1.2 Contact Information
• Email address
• Mobile or telephone number
• 1.3 Demographic Information
  (Where provided or required for the relevant service)
• Date of birth
• Gender
• 1.4 Platform and Preference Information
• Interests and preferences
• Room preferences
• Platform settings
• Interactions with rooms, creators, hosts, podcasts, and other Platform features
• Device, browser, log, and technical information reasonably required to operate and secure the Platform
• 1.5 Payment and Transaction Information
• Transaction amount
• Date and time of transaction
• Transaction or payment reference number
• Payment status
• Coin package purchased
• Applicable tax information
• Refund or dispute information, where applicable

Addawaza does not intentionally store full card numbers, CVV numbers, or other sensitive card authentication data on its own servers when such information is processed directly by the applicable payment service provider.

2. How We Use Your Information

• Create, operate, and maintain your account
• Provide access to Platform features, including voice rooms and other interactive services
• Process Digital Coin and Virtual Item transactions
• Maintain transaction records and provide invoices or confirmations where applicable
• Enable permitted gifting and other Platform interactions
• Personalize your experience and recommendations, subject to applicable choices and settings
• Communicate important account, transaction, security, or service-related information
• Respond to customer support requests
• Detect, investigate, and prevent fraud, unauthorized payments, abuse, security incidents, and violations of our Terms
• Troubleshoot, maintain, and improve the Platform
• Comply with legal, regulatory, tax, accounting, and lawful government requirements
• Protect the rights, property, security, and users of Addawaza and the Platform

3. How We Share Information

We do not sell personal information to third parties for their independent marketing purposes.

We may share personal information only where reasonably necessary, including with the following categories of recipients:

• 3.1 Other Users: Certain profile information, such as your username, profile name, profile photograph, or other information you choose to make visible, may be displayed to other users when you participate in public rooms or other interactive features.
• 3.2 Payment Service Providers: Payments for Digital Coins and other paid services are processed through third-party payment gateways, banks and other authorized payment service providers. We may share information reasonably necessary to process, verify, settle, refund, reconcile, or investigate a transaction, such as name, contact information, transaction amount, reference, and payment status, as reasonably required. Each provider processes information as per its own privacy policy and legal obligations.
• 3.3 Technology and Service Providers: We may use third-party providers for hosting, infrastructure, support, security, analytics, communications, and maintenance. Providers may access personal information only to the extent reasonably necessary for their services under appropriate security and legal requirements.
• 3.4 Legal and Regulatory Requirements: We may disclose information where required or permitted by law, court order, regulation, lawful government request, or as needed to protect against fraud, security threats, or unlawful activity.
• 3.5 Business Transfers: If Amanshi is involved in a merger, acquisition, restructuring, or similar transaction, personal information may be transferred as permitted by law.

4. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide the Platform, maintain your account, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements. Details:

• 4.1 Account Information: Retained while your account remains active. If deleted, we take reasonable steps to delete or anonymize personal data no longer required for business or legal purposes.
• 4.2 Transaction and Financial Records: May be retained as required under applicable tax, accounting, financial, fraud-prevention, or other legal requirements.
• 4.3 Support and Security Records: Retained for periods required to resolve issues or fulfill legal/business needs.
• 4.4 Deleted Accounts: Some information may be retained for compliance, tax, fraud-prevention, security, or enforcement needs after account deletion. When no longer required, we delete, anonymize, or securely dispose of it.

5. Your Rights and How to Exercise Them

Subject to law, you may request:

• Access and Data Requests:
  Request information regarding your personal data via [email protected]
• Correction or Update:
  Update your information via account settings or by emailing [email protected]
• Account and Data Deletion:
  Request deletion by emailing [email protected]
• Data Download:
  Where technically feasible and applicable, request a copy of certain data by emailing [email protected]
• Response to Requests:
  We review privacy requests within 3 working days. If your request cannot be fully fulfilled (including cases where information must be retained for legal, security, tax, accounting etc.), you may be informed of the limitation where applicable.

6. Security Measures

We use reasonable technical and organizational safeguards to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure. Measures may include:

• Access controls/restricted employee access
• Authentication and account security measures
• Security monitoring and technical safeguards
• Regular review and updating of relevant systems
• Use of secure service providers and infrastructure
• Measures to protect payment and transaction-related information

7. Voice and Platform Communications

Addawaza is voice-based and interactive. Depending on Platform features, relevant voice, communication, or moderation information may be processed to provide the service, protect users, investigate abuse, or comply with law. Where collection/processing exceeds standard needs, additional notices or permissions may be given if required.

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Remember preferences and settings
• Maintain and improve Platform functionality
• Understand usage and performance
• Analyze technical issues
• Personalize certain features or recommendations
• Support permitted marketing or advertising activities

9. Payments and Financial Data

Addawaza offers Digital Coin recharge and other paid services requiring processing by third-party payment providers. The provider may collect payment information directly via their secure systems. We do not intentionally store full card numbers, CVV, or sensitive card data on our servers when handled by payment providers. Transaction data (references, amounts, status, invoices, etc.) may be retained for customer support, reconciliation, fraud prevention, tax, accounting, compliance, and legitimate business purposes.

10. Children's Privacy

Addawaza is not intended for use by those not legally permitted under law or our Terms. Where age restrictions apply, users must provide accurate age. If personal data is collected in violation of law, we may delete or restrict the relevant account or information as appropriate.

11. Third-Party Links and Services

The Platform may contain links to third-party sites or services. Addawaza is not responsible for external privacy practices. Review policies of third-party services before providing personal information to them.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in line with changes to our services, business practices, or legal obligations. Material changes may be communicated through the Platform, by email, or through other reasonable methods.

13. Contact Us

For privacy concerns, data requests, account deletion, or questions regarding this Policy, contact:

AMANSHI TECH PRIVATE LIMITED
Email: [email protected]
Phone: +91 9910698588
Office Address: 3 Flr 75, Platina Mall, Civil Lines Road, Church of The Epiphany, Civil Lines, Gurugram Haryana 122001